All information about the closure
Due to the nationwide measures to contain the Corona pandemic, we will unfortunately close the thermal bath and sauna paradise again temporarily from 2.11. - 30.11.2020.
On this page you will find all current information and answers regarding the closure.
WHICH AREAS ARE AFFECTED BY THE CLOSURE?
- The Vita Classica thermal bath and the sauna paradise are expected to be closed until 30th November 2020. This also applies to functional training and ongoing sports courses.
- Cosmetic treatments and wellness offers will probably not be possible in the wellness centre until 30th November 2020.
- The gym in the "Wohlfühlhaus" will probably not be available until 30th November 2020.
- All tourist overnight accommodation offers of the Vita Classica, also on the motorhome site, will probably not be bookable up to and including 30th November 2020.
- All events of the Kur und Bäder GmbH will probably not be able to take place up to and including 30th November 2020.
WHICH AREAS REMAIN OPEN?
Medically prescribed therapy is still offered in the wellness centre.
You can reach the scheduling of medical treatments from Monday to Friday 8.00-11.00 a.m. in person or by telephone on 07633/4008-166
Our Tourist Information remains open from Monday to Friday 9.00 am to 12.00 am and can be reached by telephone on 07633/4008-163
- Our online shop is still available to you. Vouchers can be purchased there by post or as Print@Home by e-mail for printing.
WILL MY EXISTING VOUCHER FOR VITA CLASSICA BE AUTOMATICALLY EXTENDED DUE TO THE CLOSURE OF THE COMPANY DUE TO CORONA?
Admission vouchers for the Vita Classica thermal bath and the sauna paradise, which were or are valid in the period from 17th March 2020 to 30th November 2020, will be extended by 5 months in accordance with their expiry date. These vouchers will therefore be accepted at the cash desk for up to 5 months after their regular expiry date without any additional payment.
Example: Your voucher expired on 30th November 2020. Due to the 5-month closing time of the facilities, the voucher can be redeemed at the cash desk until 30 April 2021 without any extra charge.
WILL MY CURRENT MEDICAL PRESCRIPTION ON FUNCTIONAL TRAINING BE EXTENDED?
We expect that the medical prescription for functional training wet and dry, as already at the closure in March, can be extended according to the specifications of the health insurance companies.
WILL MY SEASON OR MULTIPLE TICKET FOR VITA CLASSICA OR THE EXCERCISE ROOM BE EXTENDED?
We will renew all season tickets as well as multiple and point cards on re-opening, as we did when we closed in March.
WHAT HAPPENS TO MY CURRENT SPORTS COURSE?
We will try to reschedule the course dates according to further developments. If this is not successful, there will be a refund for all course participants.
We will inform you again in time about the exact regulations and procedures.
All current developments and information can always be found on our homepage, on our social media channels or via our e-mail newsletter: Newsletter registration
For questions and concerns, please contact us by e-mail firstname.lastname@example.org.
Stay healthy, we are looking forward to your visit!
Your Kur und Bäder GmbH Bad Krozingen
Updated on October 30th, 2020